# Your ContractorsNearMe account

> The pages in a ContractorsNearMe.ai customer account (requests, saved contractors, messages, payment methods, settings) and how to write a review.

Source: https://docs.buildx.pro/docs/owners/cnm-account/

A customer account on ContractorsNearMe.ai lives at [contractorsnearme.ai/owner](https://contractorsnearme.ai/owner). It holds the jobs you post, the contractors you save, and your contact details. You only need it to post a job or to save and follow contractors; searching and requesting quotes work without one.

## What you can do

- See your open requests and active conversations on **Overview**.
- Post and manage public requests on **Projects**.
- Keep a list of contractors on **Saved**, with shortlist notes.
- Read conversations on **Messages** and **My Leads**.
- Store a card or bank account on **Payment Methods**.
- Change your name and phone on **Settings**.
- Write a review of a contractor (no account needed).

## Sign in

Go to [contractorsnearme.ai/sign-in](https://contractorsnearme.ai/sign-in). You can sign in with email and password, a magic link sent to your email, Google, or your BuildX (MyBuildX) account. Customer accounts open at `/owner`. Contractor accounts are sent to [mybuildx.com](https://mybuildx.com) instead, because ContractorsNearMe has no contractor dashboard.

## The pages

The sidebar lists these pages:

| Page | Path | What it shows |
|---|---|---|
| **Overview** | `/owner` | Counts of active conversations and open requests, with shortcuts to **New request**, **View messages**, and **Find contractors**. |
| **My Leads** | `/owner/leads` | Everyone you've been in a conversation with, with the latest reply. |
| **Contractors** | `/owner/connections` | Your network of contractors ("My Contractors"). |
| **Saved** | `/owner/saved` | Contractors you saved, followed, or shortlisted. |
| **Reviews** | `/owner/reviews` | Your review history. |
| **Messages** | `/owner/messages` | Your conversations with contractors. Open one to read and reply. |
| **Projects** | `/owner/projects` | Your public requests (page title "Requests"). |
| **Payment Methods** | `/owner/payment-methods` | Saved cards and bank accounts. |
| **Settings** | `/owner/settings` | Your account details. |

**BuildX Dashboard** at the bottom of the sidebar opens MyBuildX, signed in.

## Manage requests

On **Projects**, click **New Request** to create a public request, or open an existing one to set its status to **Open**, **In progress**, **Completed**, or **Cancelled**. Each request shows how many contractors are interested. To post with photos, use the [Post a job](https://docs.buildx.pro/docs/owners/post-a-job.md) form instead.

## Keep a shortlist

1. Click **Save** or **Follow** on any contractor's profile or search result.
2. Open **Saved**. Contractors are grouped as **Saved**, **Following**, and **Shortlisted**.
3. Add a contractor to your shortlist and write a note on why ("Why this contractor belongs on the shortlist").

## Update your details

On **Settings**, change **Display Name** and **Phone Number**, then click **Save Changes**. Contractors see these details when they reply to you. Your email can't be changed here.

## Payment methods

**Payment Methods** stores a credit card or bank account through Stripe. Click **Add payment method** to add one, or **Remove** one you no longer use. Your card details go to Stripe, not to BuildX's servers.

## Write a review

1. Open the contractor's profile and click **Write Review**. You can also go to [contractorsnearme.ai/write-a-review](https://contractorsnearme.ai/write-a-review) and paste the profile slug into **Contractor ID**.
2. Rate five things from 1 to 5: **Timeliness**, **Value**, **Cleanliness**, **Quality**, and **Communication**. The overall rating is their average.
3. Enter **Your name** (shown with the review) and **Your email** (not shown; used to stop duplicates).
4. Write the **Review**. Specifics help the next customer.
5. Complete the security check and click **Submit review**.

Reviews go to moderation before they appear on the profile. You can review the same contractor once every 30 days from the same email.

## Good to know

- Reviews from the public form aren't linked to your account, so they don't appear on your **Reviews** page.
- Quote requests you send from a profile form aren't saved to your account. Keep your own note of who you contacted.
- Need help with your account? Use **Contact Support** at [contractorsnearme.ai/about/contact](https://contractorsnearme.ai/about/contact).

## Related

- [Post a job](https://docs.buildx.pro/docs/owners/post-a-job.md)
- [Find a contractor](https://docs.buildx.pro/docs/owners/find-a-contractor.md)
- [Getting quotes](https://docs.buildx.pro/docs/owners/getting-quotes.md)